The Importance of Performance Appraisal-Free-Samples for Students

Question: Evaluate the Importance of Performance appraisal in the Beauty Salon Chain Zubias Threading. Answer: Introduction The purpose of the research project is to evaluate the importance of performance appraisal in the beauty salon chain Zubias Threading. Although the company is an emerging one with more than 30 salons in different locations, the future prospects are not so bright. Lack of employee engagement and customer dissatisfaction are impeding the growth of the company (Bernardin Wiatrowski, 2013). Hence, it is important to understand the importance of performance evaluation in the organization and link the organizational goals with the motivational needs of the employees. This is why the research project aims to find out the employees problems working at Zubias Threading and accordingly recommend performance appraisal strategies. Rationale: The research project is of great significance as it intends to enhance employee motivation through the introduction of employee appraisal system. The employees lack expertise as most of them are students, and the appraisal will help in identifying the skill gap so that training sessions can be arranged. Employees when monitored will always deliver better performance (Dusterhoff et al., 2014). Hence, it is important to know the methods of performance appraisal in the company. Reviewed Literature: Performance appraisal is regarded as chief motivational tool for most of the companies. Once the employees realize that their performance is being monitored, they will keep with the quality (Aggarwal Thakur, 2013). Employee development and increased profitability are the obvious results of a sound performance appraisal method. It is not sufficient to reward the employees, based on their performance but also provide proper employer and management feedback explaining the skill gaps as well as the unique contribution of the worker to the company. Performance appraisal is nothing without proper feedback on the employee performance and proper communication about the existent human resource policies (Turgut Mert, 2014). Figure 1: Employee Performance Appraisal Method Source: (Cheng, 2014) The Equity Theory as propounded by J.S Adams claims that employee motivation is largely based on ones perception of fairness and justice. Hence, it is highly important to ensure performance appraisal takes place in a just way and any form of management bias is removed in the process (Greenberg Cohen, 2014). Further, the management must communicate the ways and norms of employee appraisal so that the less deserving employees do not expect to be highly paid in the pre-appraisal period. Performance appraisal helps in enhancing employee loyalty towards the organization. It is only when an old employee who has been working with a company for a prolonged period of time, gets appraised that he sticks to the company instead of switching to a new organization (Ohme Zacher, 2015). Research Methodology: The research project will employ the use of both qualitative as well as quantitiave research method. The primary data will be collected from the managers of Zubias Threading, the employees as well as the consumers. The managers will be asked to participate in a focus group interview whereby they will be asked about the appraisal policy of the company as well as the employee performance. The customers will also be interviewed to understand the quality of service the employees are able to deliver. This qualitative data will be derived with the help of explorative study that will help in identifying the problem (Taylor et al., 2015). Next, the quantitiave data will be derived through the survey that will be conducted on the employees to identify their needs of employee appraisal programs and this form of conclusive research will help in offering useful information regarding the recommendations to be adopted by the company (Bryman Bell, 2015). The literature review has been used to develop comprehensive knowledge about the basic concepts and motivational theories. After reviewing the business articles and management journals, it has become evident that performance appraisal is a chief motivational tool that increases employee engagement with the organization and hence is deemed useful for Zubias . However, since the performance appraisal methods of Zubias Threading is still unknown, a focus group interview will have to be conducted with the managers to gain an insight into the workplace policies and performance appraisal methods of the company (Vamsi et al., 2014). At the same time, the literature review also enlightened how at times, lack of effective communication between the management and the employees, or an absence of employee feedback policies, the appraisal needs of the employees are overlooked by the organization. This is exactly the reason, why a survey would be conducted to develop an understanding of the employ ees needs and expectations as well. By fulfilling these expectations employee engagement can be increased by manifold times (Bratton Gold, 2012). Conclusion: Zubias Threading is a growing salon chain. However, in order to ensure its future growth, it is important to ensure that the company is able to motivate and retain its employees. However, without employee appraisal schemes, the same is not possible. Hence, the research will help in identifying the needs and demands of the employees, as well as the offer appraisal recommendations accordingly. Reference List: Bednall, T. C., Sanders, K., Runhaar, P. (2014). 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